We then discuss busi ness aspec ts, focusing on the most important processes in NetSuite. We start with an ov erview of ERP and NetSuite ERP, before going on to explain the b uilt-in features to show the breadth of NetSuite ERP's product and i ts ease of use. This book will help administ rators become exp ert enough to be seen as the NetSuite lead er at their company and to be able to advise department heads on specific processes, and st ra tegic decisions. It's the smartly execu ted combination of financial management op erations and b uilt-in busi ness in telligence, which enables companies to make data-driven and well-informed decisions. NetSuite ERP is a comple te, scalable cloud ERP solution targe ted at fast-growing, mid-sized busi nesses and large en te rprises. Learn techniques to sail through sys tem main tenance while en suring accu racy and to p ractically troubleshoot is sues Gain a deep knowledge of en te rprise security, data management, process automation, and analytics Und erstand the busi ness consid erations and implementation of the NetSuite ERP Advance his exp ertise to become NetSuite lead er without having to spend time and mo ney on co rp ora te t rainings. CRM For Dummies gets you up to speed on the latest, most effective CRM tools and techniques to help your business succeed.Learn s teps and tasks to help a NetSuite administ rator p erform both his daily and monthly tasks efficiently. Your customers are the lifeblood of your company you need to reach them, engage them, and retain them-without wasting precious time or money. Streamline processes, automate where possible, and employ analytics.Optimize leads and conduct effective email marketing.Build an effective internal structure, and choose the right CRM solution.Define your market segments, buyer personas, and voice.This book helps you bring sales, marketing, and operations together to work toward that common goal, and shows you the tools and techniques that make your efforts more effective. Packed with tactics and strategies that will save your company thousands of dollars and man-hours, these chapters answer the most pressing questions that will make the biggest impact on your sales.īuilding relationships with current and future customers is the critical point of business.
Solutions exist for businesses of any size, but how do you know which one is right for you? What features do you need? Do you have the people and processes in place to get the most out of whichever one you choose? This book is designed to help business leaders better understand effective CRM and identify the right solution for their business-but it's about much more than software effective CRM requires appropriate team structures, intradepartmental collaboration, and process efficiency. Customer relationship management is a critical part of any business, and it encompasses everything from business strategy and HR to sales, marketing, events, and more.
Save time, save money, and grow your business with more effective CRMĬRM For Dummies is the small business leader's guide to managing customer interactions.